We accept American Express, Discover, Maestro Card, Master Card, UnionPay and Visa.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to our site.

SKINLIFE uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.

SKINLIFE is registered with Cybertrust as an authentic site. This ensures that your information is kept private between your web browser and our web server.

If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorise the payment using your mobile phone. Once completed, you’ll return to our site.

To make shopping quicker in future, you have the option to safely store your credit card details.

Your full card details will never be displayed, only the last four digits so that you know which card you are using.

You can delete your card details by unticking ‘remember my payment details’ on the payment page. If you change or add a new address, you will need to re-enter your card details.

Refunds will be credited to your original method of payment. Original shipping charges, duties, taxes or tariffs will not be refunded. Once your order has been received and inspected please allow 1-2 working days for a refund to be credited back to your payment method.

Any delivery costs paid in connection with the order are non-reimbursable or refundable. Moreover, any return delivery and clearance costs incurred by you when returning products are non-reimbursable or refundable.

When you get to the SKINLIFE store, notify a Beauty Advisor that you’re picking up an order and we will prioritize getting your order quickly. Your items will be brought to you.

Payment will be collected online at checkout, prior to placing your pickup order. No payment will be collected at the store unless you choose to purchase additional items.

Returns can only be made in store and within 14 days after picking up your order. Please bring your receipt to the store.

Please see our Return Policy for more details:

Items received outside of the specified returns period will not be accepted.

Please note: a 100% refund of our return can only be made if the item arrives in their original condition, undamaged and unused. For used items we reserve the right to withhold a part of the refund amount. Please also note that we can only take back hygiene articles which still have the existing seal and which are not defective. The return of vouchers and e-vouchers is excluded.

Returns that have been used, altered, or damaged will not be accepted and may be sent back to you and/or a refund refused.

Always look in your spam folder, for the confirmation might have ended up there. Is there no money debited from your account? Then the payment wasn’t successful. In this case you can place your order again. Does none of this apply? Then please contact our customer service at +351968585550

Unfortunately it is not possible to make any changes to your order once you’ve placed it. Of course you can (partially) return your order after receiving